Clients may call TLC for a reasonable quote for non-emergency situations such as physician appointments or hospital discharges. Gurney, wheelchair and Taxi services are normally paid privately for a nominal fee, unless the client is a Medi-Cal beneficiary. TLC contracts with various transportation management organizations and Case Managers who may pre-arrange TLC to transport from local hospitals and nursing homes throughout the area. TLC is able to bill all insurances for ambulance transports to the emergency room and will return our patients to their original destination for a nominal fee or free if Medi-Cal eligible. TLC accepts all major credit cards, cash and checks.
Our focus is on ensuring the patient receives high-quality care while controlling costs and helping to reduce the anxiety over medical transportation expenses. Our billing staff is highly knowledgeable about Medicare, Medi-Cal, private insurance, coinsurance and deductibles and will work with you and your personal insurance to determine if the service is a covered benefit. We would be happy to assist you and explain what levels of service are covered. We accept Medicare assignment for ambulance services and contract with Medi-Cal for all levels of service.